47 Jobs in Worthington, OH
Mark Wahlberg Chevrolet of Worthington is Hiring an Assistant Service Manager Near Worthington, OH
Assistant Service Manager
Mark Wahlberg Chevrolet of Worthington
At Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships now across Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth and rewarding highly motivated employees because happy employees lead to happier customers. If you are ready to advance your career, come join our team!
Core Values
- Honesty and Integrity
- Respectful
- Fanatical attention to detail
- Team Player
- Fun & Enthusiastic
Benefits
- Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
- Paid Time Off and 401k with Company match
- Paid training and real career growth
- Competitive compensation package
- Employee discounts on Vehicle Purchase, Parts, Service and More!
Responsibilities
Assist customers in servicing, repairing and explaining each service needed
Assist with handling internal repair orders
Responsible for service drive process and service advisors
Assist with dispatching repair orders to service technicians
Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications
A minimum of 3 years of experience as a service advisor or service manager
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid driver's license
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
$64k-83k (estimate)
03/25/2023
05/08/2024
markwahlbergchevyworthington.com
Columbus, OH
25 - 50
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The job skills required for Assistant Service Manager include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
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Manage facility to achieve target revenue generation by maintaining service department efficiently.
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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.
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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
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The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
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To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
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Resolve queries or complaints professionally, maintaining a polite manner at all times.
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Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
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Step 3: View the best colleges and universities for Assistant Service Manager.
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